Shipping policy
Order preparation
We process orders within 24 to 48 business hours of payment confirmation.
Delivery times
The estimated total delivery time, including preparation and transit, is approximately 6 business days from payment confirmation. These timeframes are estimates and may be affected by carrier delays, customs checks or periods of high demand.
Shipping costs
Shipping costs are calculated and shown at checkout, before payment.
Tracking
Once your order has been dispatched we email you a tracking number so you can follow your shipment at any time.
Delays and issues
If your order goes beyond the estimated timeframe, get in touch with us and we will look into it with the carrier.
Incorrect addresses
It is the buyer's responsibility to provide a correct and complete delivery address. If a shipment is returned because the address was wrong or incomplete, the cost of reshipping is the buyer's responsibility.